Delivery Area
We currently deliver to addresses within the United Kingdom only.
Processing Time
Orders are processed and dispatched within 1–2 working days (Monday to Friday, excluding bank holidays). Orders placed over the weekend are processed the next working day.
Delivery Times & Costs
- Standard Delivery: 3–5 working days. Cost calculated at checkout.
- Free Delivery: Look out for free delivery promotions on qualifying orders.
Delivery estimates begin from the date of dispatch, not the date of order.
Order Tracking
Once your order is dispatched, you'll receive a shipping confirmation email with a tracking number so you can follow your parcel's journey.
Delays
While we work hard to meet our delivery estimates, occasional delays can occur during busy periods or due to courier issues beyond our control. If your order is significantly delayed, please contact us and we'll chase it up for you.
Missing or Damaged Parcels
If your parcel arrives damaged or goes missing in transit, contact us within 48 hours at Habithomely@gmail.com and we'll arrange a replacement or refund.
Incorrect Address
Please double-check your delivery address at checkout. We cannot be responsible for orders delivered to an incorrectly entered address, though we'll always do our best to help recover them.