Delivery Area
We deliver across the United Kingdom, the European Union, and selected international destinations including the United States, Canada, Australia and New Zealand.
Processing Time
Orders are processed and dispatched within 1–2 working days (Monday to Friday, excluding bank holidays). Orders placed over the weekend are processed the next working day.
Delivery Times & Costs
United Kingdom
- Standard Delivery — FREE on all UK orders. Arrives in 3–5 working days. No minimum spend.
- Express Delivery — £3.99. A faster option, available to select at checkout.
European Union
- Standard International — £14.99.
Rest of World
- Standard International — £23.99.
Delivery estimates begin from the date of dispatch, not the date of order. International orders may be subject to customs duties or import taxes, which are the recipient's responsibility.
Order Tracking
Once your order is dispatched, you'll receive a shipping confirmation email with a tracking number so you can follow your parcel's journey.
Delays
While we work hard to meet our delivery estimates, occasional delays can occur during busy periods or due to courier issues beyond our control. If your order is significantly delayed, please contact us and we'll chase it up for you.
Missing or Damaged Parcels
If your parcel arrives damaged or goes missing in transit, contact us within 48 hours at info@thehomelyhabit.co.uk and we'll arrange a replacement or refund.
Incorrect Address
Please double-check your delivery address at checkout. We cannot be responsible for orders delivered to an incorrectly entered address, though we'll always do our best to help recover them.
Your Statutory Rights
This policy does not affect your statutory rights under the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013.