Privacy Policy

Last updated: 14 July 2026

The Homely Habit ("we", "us", "our") operates thehomelyhabit.co.uk. This policy explains how we collect, use, and protect your personal information in accordance with the UK GDPR and the Data Protection Act 2018.

Information We Collect

Order information: name, billing and shipping address, email address, phone number, and payment details (processed securely by our payment providers — we never store full card numbers).
Device information: browser type, IP address, time zone, and cookies when you browse our store.
Communications: emails and messages you send us.

How We Use Your Information

To process and fulfil your orders, including sending order confirmations and shipping updates.
To respond to your enquiries and provide customer support.
To screen orders for potential fraud or risk.
With your consent, to send you marketing emails about our products and offers. You can unsubscribe at any time.
To improve and optimise our store.

Sharing Your Information

We share your data only with trusted third parties who help us operate our store: Shopify (our e-commerce platform), payment processors, and delivery couriers. We never sell your personal information.

Cookies

We use cookies to keep your basket working, remember your preferences, and understand how visitors use our site. You can control cookies through your browser settings.

Data Retention

We keep order records for as long as needed to fulfil orders and meet legal (including tax) obligations, unless you ask us to delete your information sooner.

Your Rights

Under UK GDPR, you have the right to access, correct, delete, or port your personal data, and to object to or restrict its processing. To exercise any of these rights, email us at Habithomely@gmail.com. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.