Orders
How do I place an order?
Simply browse our collection, add items to your basket, and check out securely. You'll receive an order confirmation by email straight away.
Can I change or cancel my order?
If your order hasn't shipped yet, email us as soon as possible at info@thehomelyhabit.co.uk and we'll do our best to help.
Shipping
Is delivery free?
Yes — standard delivery is free on all UK orders, with no minimum spend. Express delivery is available at checkout for £3.99 if you need it sooner.
Where do you deliver?
We deliver across the United Kingdom, the European Union, and selected international destinations including the United States, Canada, Australia and New Zealand. International rates are shown at checkout.
How long does delivery take?
UK orders are typically dispatched within 1–2 working days and arrive within 3–5 working days of dispatch. See our Shipping Policy for full details.
How can I track my order?
Once your order ships, you'll receive a confirmation email with tracking information.
Products
What sizes do your sheets come in?
All our bedding is listed in UK sizes — Single, Double, King and Super King. Exact dimensions in centimetres are shown on every product page, so you can check the fit before you order.
How should I care for my bedding?
Most of our bedding is machine washable on a cool, gentle cycle. Always check the care label on your specific product for best results.
Are your materials suitable for sensitive skin?
Many of our products — including our bamboo, TENCEL and Egyptian cotton ranges — are OEKO-TEX or GOTS certified, meaning they've been tested for harmful substances. These are breathable, gentle options often chosen for sensitive skin and hot sleepers.
Returns & Payments
What is your return policy?
We offer 30-day returns on unused, unwashed items in their original packaging. See our Return & Refund Policy for full details.
What payment methods do you accept?
Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay and Shop Pay.
Is my payment secure?
Yes — all payments are processed through encrypted, PCI-compliant payment providers. We never store your full card details.
Still Have Questions?
Email us at info@thehomelyhabit.co.uk — we usually reply within 1–2 working days.